Not sure where to start in building your business intelligence capability. Check these four major steps.
A. Strategic Planning
- Aligning capabilities to needs
- Cross-functional approaches and prioritization
- Understanding demands, dependencies, trends
- Digital transformation
- Define KPIs
B. Build the organization
- Build data-driven culture
- Build transparency and accountability
- Define data governance and data model
- Data architecture, modeling, design, storage and access, security, integration, interoperability, documents, content, master data, reference, data warehousing, metadata, data quality
- Leadership support
- Decision-making process
- Agility and funnel approach, change management and enablement
C. Managing the Work
- Portfolio management, demand management and alignment
- ROI and value management
D. Service Marketing
- Portals
- Dashboards
- Websites
- Reports
- Communications
- Customer Network and social interactions
- Marketing to persuade change and efficiencies, cross collaboration
- Monetization of data through updated strategic planning and capability building.
