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Tuesday, April 06, 2021

Building a Business Intelligence Shop

Not sure where to start in building your business intelligence capability. Check these four major steps.

A. Strategic Planning

  • Aligning capabilities to needs
  • Cross-functional approaches and prioritization
  • Understanding demands, dependencies, trends
  • Digital transformation
  • Define KPIs

B. Build the organization

  • Build data-driven culture
  • Build transparency and accountability
  • Define data governance and data model
    • Data architecture, modeling, design, storage and access, security, integration, interoperability, documents, content, master data, reference, data warehousing, metadata, data quality
  • Leadership support
  • Decision-making process
  • Agility and funnel approach, change management and enablement
C. Managing the Work
  • Portfolio management, demand management and alignment
  • ROI and value management
D. Service Marketing
  • Portals
  • Dashboards
  • Websites
  • Reports
  • Communications
  • Customer Network and social interactions
  • Marketing to persuade change and efficiencies, cross collaboration
  • Monetization of data through updated strategic planning and capability building.

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